Leadership

Great leadership is not an accident. The best leaders consistently exhibit skills and qualities that can be intentionally developed.

Great leaders:

  • clearly envision possibilities outside the norm, and have the courage to act on them.
  • know what is important and have the tenacity to support key ideas through to the end.
  • are self-aware enough to know when they are off-course, and humble enough to self-correct, and
  • bring kindness and compassion to the myriad challenges they face, and the many people whose lives they touch.

Whether you are a corporate executive, the director of a non-profit, the president of a Board, or a sole proprietor, our leadership programs can help you develop the capacities needed to move your organization forward.

The Personal Excellence Program

Video - PEP 2008

Since 2007, Appropriate Response has worked with over 400 employees at every level within the IT department at Genentech in South San Francisco through the Personal Excellence Program (PEP.) PEP offers a comprehensive structure of personalized development over one year, including facilitated groups, individual coaching, communities of support and feedback, and the cultivation of peer coaching skills.

Participant Program Study

Results from the 2008 PEP program survey found that compared to before the PEP program:

  • 98% reported increased understanding of their critical development areas.
  • 98% reported increased confidence in having the necessary tools and knowledge to develop.
  • 98% reported increased engagement with others to support their development.
  • 88% reported increased meaning and satisfaction at work.

Business Impact Study

A 2009 independent evaluation of PEP by experts who have studied the impact of hundreds of leadership programs reported that:

  • PEP led to significant business impact, more than doubling the typical impact assessed in other leadership programs (77% vs. 30%.)
  • PEP ranked in the top 5% of all leadership programs evaluated.
  • PEP produced an estimated $2 dollars for every dollar spent to deliver PEP.

Best Place to Work Achievement

In 2009, the IT department at Genentech was awarded the #2 Best Place to Work by ComputerWorld magazine. The PEP program was singled out as the primary reason for this accomplishment.